March 1, 2007
Provocative title. I want to make a significant point. Outsourcing, if handled incorrectly, can produce crap. Let me give you 2 examples. Example 1 Business Scenario: All European orders were shipped out of a separate distribution company in Germany. This company was not on SAP and used an older legacy system. We had to find [...]
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February 21, 2007
If there is one key to a successful implementation, it is simply this: TESTING !!! Duh. Well that’s obvious. Well if it’s that obvious, why do so many implementations fail to do a decent job of it? It just amazes me, the number of times that I am standing behind a user doing go live support, [...]
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